371 South Swing Rd, Greensboro, NC 27409, US

Streamline your accounting processes with automated reconciliations

The purpose of this proposal is to outline the process and steps involved in OTA (Online Travel Agency) reconciliation. OTA reconciliation is a crucial process that involves verifying reservations, commission amounts, and resolving any discrepancies or disputes with the respective brands.

Streamline your accounting processes with automated reconciliations

OTA Virtual Card 360º

The Solution to OTA Virtual Card Charge Errors

  • Every virtual card is automatically checked 30 days after guest checkout to ensure 100% accuracy.
  • InnGenius identifies, verifies, re-issues and charges all virtual cards with a balance.
  • InnGenius charges the VC in your PMS or provides a list of VCs for your staff to charge.

OTA Virtual Card Expiration

OTA Virtual Card Expiration

OTA Commission 360º

The Solution to OTA Commission Overcharges

  • Reservations reconciled 72 hours after guest checkout to catch and correct errors fast.
  • Every reservation, payment, and commission line item verified against guest stay records.
  • InnGenius disputes directly with the OTA – No work for the hotel staff.

OTA Commission Overcharges

OTA Commission Overcharges

No Show & Cancel Fee 360º

The Solution to Uncharged No Show & Cancel Fees

  • InnGenius automatically identifies all eligible no-show and cancellation fees daily.
  • Delivers a detailed report with AI-powered summaries and charging suggestions.
  • Gives 100% visibility into cancel and no show fees. No more guessing, no more profit leaks.

Uncharged No Show & Cancelation Fees

Uncharged No Show & Cancelation Fees

CLC® / Corpay Secure 360º

The Solution to CLC® / Corpay Guest Check-in & out

  • Automatically checks in and checks out CLC® guests in the CLC® portal. No manual entry required.
  • Ensures compliance with CLC® policies and deadlines to avoid penalties and lost revenue.
  • Fully automated, 24/7 reliable, and fully integrated with hotel operations.

CLC® Entry & Billing Errors

CLC® Entry & Billing Errors

CC Chargeback 360º

The Solution to Costly Credit Card Chargebacks

  • Get real-time chargeback alerts and manage the full process in one dashboard.
  • Auto-match disputes to reservations using PMS data.
  • Generate complete, compliant evidence packets — ready to submit.
  • AI scoring and staff training help improve win rates over time.

Credit Card Disputes & Chargebacks

Credit Card Disputes & Chargebacks

Travel Agent 360º

The Solution to Travel Agent Commission Errors & Delays

  • Audits every travel agent commission — from Amex, BCD, Egencia, and more.
  • Flags missed payouts, incorrect amounts, and mismatched data.
  • Integrates directly with Onyx Payment Solutions to resolve discrepancies.
  • Eliminates manual tracking — reducing errors and speeding up payments.

Travel Agent Commission Reconciliation

Travel Agent Commission Reconciliation

InnGenius is trusted by the world’s leading hotels.

100% Accuracy. 100% Reliability. Guaranteed.

Hotels using InnGenius eliminate manual errors, lost revenue, and financial inefficiencies — while saving countless hours of work.

100% Accuracy. 100% Reliability. Guaranteed.

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